I recently had a wonderful stay at a hotel in Zambia. The staff were incredibly efficient and friendly, going above and beyond to make sure I had a great experience. They even helped me with my car, unloading and storing my equipment while it was washed, and then reloading everything afterwards. The level of service was truly exceptional. Moreover, the hotel provided a calm and relaxing atmosphere, which was just what I needed after a long and dusty journey. The free Wi-Fi was excellent, allowing me to stay connected without any issues. this hotel was a hidden gem in Africa, providing a refreshing and enjoyable stay.

Everything was perfect, no improvements needed.

The staff here is so helpful and quick to respond, which we really appreciated. the food was fantastic with plenty of options to choose from—we both absolutely loved it! 🍽️

A pleasant stay with a clean swimming pool. We liked the view of the mountain. Near to the downtown, 5 minutes on foot...

The staff - some of them were bad.

I had an amazing stay at this hotel. The location is excellent as it's on the Main Road and close to the brewery. I also enjoyed the hotel facilities, particularly the inviting pool area and the fitness centre. The staff were friendly and knowledgeable, and the breakfast was delicious.

Couldn't find any faults at all.

This hotel exceeded my expectations for the price. The location on the Main Road was convenient for our journey and made it easy to find. The staff were incredibly friendly and helpful, making us feel welcome from the moment we arrived. The rooms were comfortable and clean, with attention to detail that was appreciated. Despite the lack of air circulation in some rooms, the basic amenities provided were satisfactory, including a mosquito net. The breakfast served was tasty and gave us a good start to the day.

All was satisfactory, no major improvements needed.

The Protea Hotel in Chipata is an oasis with a fully stocked bar, inviting pool area, and delicious steak at the restaurant. The staff was efficient, friendly, and went the extra mile. The facility was clean and the wifi was excellent. A real find in Africa.

Nothing, it was perfect.

Located on the busy Main Road, this hotel’s prime location makes it convenient to explore nearby attractions. the brewery and restaurant are just a stone's throw away, making it easy to enjoy local food and drinks. Guests can enjoy the well-equipped rooms and well-maintained bathrooms. the staff offers great service and ensures that guests feel at home. the breakfast buffet is delicious and has a variety of options. Guests can relax by the pool or use the gym and conference facilities.

One aspect that could be improved is general maintenance.

A real gem of a place with great staff and excellent attitude for customer service.

Great food and lovely pool area. The hotel was situated near some interesting shops and had a convenient shuttle bus to the airport.

Our room was run down and in need of maintenance. The curtains were hanging awkwardly and the street-facing windows didn't have any privacy.

I recently had a fantastic stay at a hotel in Eastern Province. I was impressed by the value for money that this hotel offered. The prices were reasonable and affordable, especially considering the standard of accommodation provided. Secondly, the location of the hotel was perfect as it was situated on the Main Road, making it easily accessible. Additionally, the hotel staff were extremely attentive and provided excellent service throughout my stay. They were always friendly and ready to assist with any requests or inquiries. Lastly, I was pleased with the basic amenities provided in my room. The attention to detail in maintaining a comfortable and clean environment was evident, with no issues of air circulation and a well-prepared breakfast served every morning.

All in all, my experience at this hotel was great and I have no complaints.

Friendly staff, great location, and comfortable rooms. During my recent city trip, I had the pleasure of staying in a hotel with the friendliest staff I've ever encountered. They were always on hand to assist with luggage and were very accommodating to any requests I had. the hotel was also located in a great spot, close to many attractions and amenities. the rooms were comfortable and had everything I needed for a relaxing stay, including a cozy bed and all necessary amenities.

Key card issues and unreliable WiFi.